A great consumer promotion is always totally consumer centric in its design.
We have brought to life the marketing strategies and promotional campaigns for some of the world’s most desired brands. We offer a complete portfolio of professional marketing services to connect your brand to your customers. Our consumer centric team comprises a full suite of experts from marketing service executives to in-house designers and technicians that can bring your consumer promotions to life. Here’s what we offer in consumer promotions:
- Marketing management
- Sales promotions implementation, management and measurement
- Promotional fulfilment
- Microsite design and development
- Responsive web design solutions
- Graphic design services
- Interactive SMS
- In-house call centre
- Web, SMS, fax, mail, IVR set up and hosting
- Prize procurement
- Loyalty Platform
Having worked with TCC for several years both as a client and a supplier, I can't recommend their services higher.
Their attention to detail and ability to hit stringent deadlines have really made the difference to us and allowed us to deliver great outcomes for our clients.
When you are totally consumer centric and focused on making sure the way you interact with customers is of the highest standard, then you know that not all contact centres are the same. Support your business or promotional campaign with our dedicated staff to promptly answer incoming calls and emails from consumers – helping to build brand to consumer relationships and deliver customer satisfaction.
Our Customer Relationship Management system and Promotion Dashboard provides a real-time snapshot of the promotion’s key metrics based on critical customer data being captured from several data sources, whether from online forms, real-time consumer data leads, SMS entries, or inbound/outbound call campaigns. We can also deliver custom reports and set up automated updates and reports that are delivered to you automatically to meet your needs.